Returns Policy

We accept returns on many standard items within 30 days of delivery, provided the product is unused, unwashed where applicable, in original or equivalent protective packaging, and suitable for resale. Customers should contact us before returning an item so we can issue the appropriate instructions and confirm whether the item qualifies under this policy.

Return eligibility may differ by product category. Standard decorative pillows, cushion covers, throws and selected accessories may be returned if they meet the condition requirements above. Clearance items, custom-sized products, made-to-order artwork, special bundles marked as final sale and certain opened personal-use soft goods may not be eligible for standard return treatment.

Customers are generally responsible for return shipping costs unless the return results from confirmed damage, an incorrect item shipped by us or another verified fulfilment error. Original delivery charges may be non-refundable except where required by law or where we agree otherwise in writing.

For damaged-in-transit items, especially framed prints and wall art, customers must report the issue within 48 hours of delivery and provide photographs of the packaging and the affected item. We may offer replacement, repair support, store credit or refund depending on product availability, severity of damage and claim circumstances.

Once a qualifying return is received and inspected, approved refunds are issued to the original payment method within a reasonable processing period. Inspection time can vary depending on the condition and category of the item returned. If an item shows signs of use, laundering, missing parts or inadequate packing that affects resale, a refund may be reduced or declined where permitted.

To start a return, contact [email protected] with your order details.